Category Archives: Industry News

CFPB Finalizes Policy to Give Consumers the Opportunity to Voice Publicly Complaints About Financial Companies

FOR IMMEDIATE RELEASE: March 19, 2015 CONTACT: Office of Communications Tel: (202) 435-7170 CONSUMER FINANCIAL PROTECTION BUREAU FINALIZES POLICY TO GIVE CONSUMERS THE OPPORTUNITY TO VOICE PUBLICLY COMPLAINTS ABOUT FINANCIAL COMPANIES Consumers Can Now Opt-In to Share Complaint Narratives in CFPB’s Public Database   WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) is finalizing…

CFPB Study Finds That Arbitration Agreements Limit Relief for Consumers

March 10, 2015 WASHINGTON, D.C. — Today, the Consumer Financial Protection Bureau released a study indicating that arbitration agreements restrict consumers’ relief for disputes with financial service providers by limiting class actions. The report found that, in the consumer finance markets studied, very few consumers individually seek relief through arbitration or the federal courts, while…

CFPB Takes Action Against NewDay Financial for Deceptive Mortgage Advertising and Kickbacks

The CFPB has taken another action against – NewDay Financial, LLC  – for deceptive mortgage advertising and kickbacks.   In short, NewDay deceived consumers about a veterans’ organization’s endorsement of NewDay products and also participated in a scheme to pay kickbacks for customer referrals.    The CFPB has fined NewDay a $2 million civil money penalty for its actions. Click here…

CFPB Takes Action Against Wells Fargo and JPMorgan Chase for Illegal Mortgage Kickbacks

FOR IMMEDIATE RELEASE: January 22, 2015 CONTACT: Office of Communications Tel: (202) 435-7170

CONSUMER FINANCIAL PROTECTION BUREAU TAKES ACTION AGAINST WELLS FARGO AND JPMORGAN CHASE FOR ILLEGAL MORTGAGE KICKBACKS Banks to Pay $35.7 Million After Loan Officers Illegally Traded Referrals for Cash and Marketing Services

WASHINGTON, D.C. — Today, the Consumer Financial Protection Bureau (CFPB) and the Maryland Attorney General took action against Wells Fargo and JPMorgan Chase for an illegal marketing-services-kickback scheme they participated in with Genuine Title, a now-defunct title company. The Bureau and Maryland also took action against former Wells Fargo employee Todd Cohen and his wife, Elaine Oliphant Cohen, for their involvement. Genuine Title gave the banks’ loan officers cash, marketing materials, and consumer information in exchange for business referrals. The proposed consent orders, filed in federal court, would require $24 million in civil penalties from Wells Fargo, $600,000 in civil penalties from JPMorgan Chase, and $11.1 million in redress to consumers whose loans were involved in this scheme. Cohen and Oliphant Cohen also will pay a $30,000 penalty.

Wells Fargo – Feedback survey results

    (12/10/2014 – Reprinted from email from Wells Fargo below):   TILA-RESPA Integrated Disclosure Rule In the September 24 issue of our settlement agent communication, Wells Fargo announced that we would control the generation and delivery of the borrower Closing Disclosure (CD) to meet internal compliance and regulator expectations when the new CD becomes…